Sunland RV Resorts

Keeping it real, personal & relevant - at scale.

The Goal:

Streamline the Buyer Journey for 9 Unique Properties

Series, as well as an in-depth segmentation strategy. Created 30 automations, personalized to each property, to properly tag contacts upon sign up and previous and current bookings.

goal
challange

The Challenge

Our challenge was to build an email automation strategy that catered to the different segments and properties that Sunland wanted to target. Sunland was looking to improve and automate lead nurturing to drive more bookings and spread awareness about their 9 different properties. The RV Resort company had a very large contact list, but it was underutilized and disorganized. We developed a tagging system that worked with ActiveCampaign’s advanced search function and improved their segmenting capabilites. We worked with Sunland to design and develop email templates that could be used to create one-off promotional emails. We managed the migration, set up and implementation of the core email marketing automations within Active Campaign and continue to work on more detailed booking automations.

121,284

contacts

30

automations

4

email Welcome Series with 10x custom conditional blocks per email

8

email automation (with A/B testing) catered to a specific segment and based on buyer behavior
result

Email & Metrics

Elevated developed and implemented strategies that:

Results

The Welcome Series emails were well-received and resulted in high engagement rates with an average of 37.61% open rate. ActiveCampaign proved to be a great tool to streamline their email process, improved their segmentation capabilites and automate communication to new sign ups. Elevated has helped the internal marketing team take over the one-off promortional emails and continues to work on setting up automations for the booking journey.
result-Sunland-RV-Resorts
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